C.J. Wimley leads the customer organization for Kaseya and its family of brands including Unitrends, Spanning Cloud Apps, Rapidfire Tools, Graphus, RocketCyber and IT Glue. As president and chief customer officer, Mr. Wimley oversees the holistic customer experience including the adoption of Kaseya solutions within the existing customer base and events programs as well as education and consultation that help Kaseya customers grow their businesses and build efficiency for their IT departments.
Under Mr. Wimley’s leadership, the Kaseya customer organization strives to delight each customer as they successfully utilize the Kaseya IT Complete platform. From successful implementations, education and transition processes to dedicated ongoing relationship management, including usage questions, technical configurations, administrative assistance, technical and business consultation and expansion opportunities, Mr. Wimley and his team are relentless in their focus on doing what’s right for the customer.
A 30-year veteran of the B2B technology industry, Mr. Wimley joined Kaseya from TeamDynamix, where he served as CEO and oversaw the transformation of the company’s go-to-market strategy and customer success organization. Prior to TeamDynamix, Mr. Wimley was an executive at SunGard, where he held various positions including head of the order-to-cash business and lead for the innovations team within the corporate solutions vertical. Mr. Wimley joined SunGard as part of the GETPAID acquisition, where he was part of the management team for over 10 years. During this time, he built a global services organization, led research and development efforts and a worldwide salesforce, and later spearheaded the sale to SunGard.